Privacy Notice

1. Who we are

Prinsa Technology Ltd is the data controller for the personal information described in this notice. Agile Powerhouse is its trading name.

Company number: 09148483
Registered office: 6 Westhill Road, Coventry, England, CV6 2AA
Email: hello@agilepowerhouse.co.uk

2. Information we may collect

• your name, work email address, telephone number, job title and organisation;
• information you include in an enquiry, meeting, proposal or project communication;
• commercial and contractual information relating to clients, suppliers and delivery partners;
• project contact details and account or access information supplied for an agreed engagement; and
• limited technical information produced when you visit the website, such as IP address, browser information and hosting security logs.

Please do not send confidential, special-category or client-system data through the website enquiry form.

3. How we obtain information

We normally receive information directly from you when you email us, submit an enquiry, attend a workshop, request a proposal or enter into a contract. We may also receive professional contact information from your employer, an authorised colleague, a delivery partner or a publicly available business source.

The contact form prepares an email in your own email application. The website does not save the form fields in a website database; the information is received when you send the email.

4. Why we use your information

Enquiries and business relationships

We use contact and enquiry information to respond, understand your requirements, arrange discussions and prepare proposals. Our lawful basis is our legitimate interest in developing and managing our consultancy business and, where you ask us to take steps before a contract, taking those steps at your request.

Providing consultancy and delivery services

We use relevant information to deliver AI discovery, AI-powered solution, Microsoft Dynamics 365, Power Platform and Agile delivery services; manage projects; communicate with stakeholders; maintain quality and security; and provide support. Our lawful bases are performance of a contract, taking pre-contract steps, and our legitimate interests in delivering and improving professional services.

Legal, financial and security purposes

We may use information for invoicing, accounting, record-keeping, fraud prevention, access control, incident management and establishing or defending legal claims. We rely on legal obligations and our legitimate interests in operating a secure and accountable business.

Business updates

We may send relevant business-to-business updates where permitted and where we believe they may be useful. You can object or unsubscribe at any time by emailing us. We do not sell personal information.

5. Who we may share information with

Where necessary, we may share limited information with:

• specialist engineers, consultants and trusted delivery partners supporting an agreed engagement;
• technology, email, document-storage, website-hosting and professional-service providers;
• accountants, insurers, legal advisers and auditors; and
• regulators, courts, law-enforcement bodies or other parties where required by law.

Access is limited to what is needed for the relevant purpose. Client personal data is handled under the applicable client agreement, data-processing terms and documented instructions.

6. International delivery and transfers

We may use carefully selected service providers and delivery partners to support our work. If this involves transferring personal information outside the UK, we assess the data involved and put in place the appropriate contractual, organisational and technical safeguards required by UK data-protection law. You may contact us for information about the safeguards relevant to your data.

7. How long we keep information

We keep personal information only for as long as it is needed for the purpose for which it was collected. As a general guide:

• unsuccessful or inactive enquiries are normally retained for up to two years after the last meaningful contact;
• client, supplier, contractual and financial records are normally retained for up to six years after the relevant relationship or transaction ends; and
• business-update contact details are retained until you opt out or the information is no longer useful or accurate.

We may retain information for longer where the law, a dispute, a security requirement or an agreed client retention schedule requires it.

8. Security

We use proportionate organisational and technical measures intended to protect personal information. These may include access controls, named accounts, least-privilege access, appropriate confidentiality commitments, secure business systems and controlled access to client environments. No internet transmission or storage system can be guaranteed to be completely secure.

9. Your rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your personal information; object to processing; receive certain information in a portable format; and withdraw consent where consent is the lawful basis.

You have the right to object at any time to processing based on legitimate interests, including direct marketing.

To exercise a right, email hello@agilepowerhouse.co.uk. We may need to verify your identity before responding.

10. Complaints

Please contact us first so we can try to resolve your concern. You also have the right to complain to the Information Commissioner’s Office.

11. Cookies and external services

Our website may use essential technologies needed for hosting, security and basic operation. It also loads web fonts from Google, which may involve a request from your device to Google’s services. If we introduce analytics, advertising or other non-essential cookies, we will update this notice and request consent where required.

12. Changes to this notice

We may update this notice when our services, suppliers or legal obligations change. The latest version will always be published on this page with its revision date.